1. Will I get a copy of the recommendations after our session?
When you purchase a package, you will be given access to our online client portal, Practice Better. Through this portal, you will be sent a protocol at the end of each session that includes notes about the session, the goals that we set together, and any other documents that may support you with your goals. Through this portal, you can also message me directly with questions, book and reschedule sessions, and track your progress and symptoms.
2. Can I connect with you between sessions?
With the purchase of any of the packages, you will have access to our client portal where you can directly message me with any additional questions that may come up as you work on your goals. For more elaborate questions, we may save these until our next follow-up session.
3. Do you provide meal plans?
Generally speaking, I do not provide meal plans as they can feel restrictive and not allow for the flexibility of life. They also do not teach clients how to make balanced meal choices on the go or what to do if they can’t execute the plan, which can increase guilt and anxiety. To promote a healthier relationship with food, I will work with you to teach you how to build a meal plan yourself using the foods that you have available to you and that you enjoy. If interested, I will provide you with a meal planning template and meal ideas to simplify the process. There are some cases where a meal plan may be beneficial or necessary, for example if someone is struggling with an eating disorder.
4. Can you help me lose weight?
See Weight Concerns.
5. Do you do food allergy or food sensitivity testing?
I'd love to work with you to help you determine which foods are best tolerated and which ones may be triggering your unwanted symptoms. The process for diagnosing food allergies and food sensitivities is different and will require different approaches.
True food allergies will initiate a quick immune system response, resulting in symptoms such as itching in the mouth, hives, eczema, nausea/vomiting, swelling of the lips or face, or difficulty breathing. If you are experiencing immediate symptom responses like these after eating certain foods, it is best to work with an Allergist/Immunologist medical doctor who can conduct appropriate skin prick and/or blood testing.
Food intolerances or sensitivities, on the other hand, are diagnosed using food symptom journals, where we identify possible food triggers for unwanted gastrointestinal symptoms that you may be experiencing, such as abdominal bloating, diarrhea, constipation, and abdominal cramping/pain. There are many IgG food sensitivity tests on the market currently, but unfortunately none of these tests have been validated scientifically and do not accurately test for food intolerances or sensitivities. I work with clients to assess what their current symptoms are, whether or not further testing is required from a medical doctor, and from there we may start a food and symptom journal to begin tracking your symptoms and possible trigger foods which can then be further teased out through an elimination and reintroduction diet.
6. Do you do blood or stool testing?
We do not conduct blood or stool testing as these must be ordered by a doctor and done by a community laboratory. In our session, any blood work or test results that you’ve previously had done can be helpful for our nutrition assessment. At that time, we can also discuss whether or not it would be beneficial to meet with your doctor to request additional blood work or stool testing.
7. Are your services covered by insurance and do you do direct billing?
I am a Registered Dietitian with the College of Dietitians of BC. My registration number is #1694. Many extended health insurance plans cover nutrition counselling by a Registered Dietitian. Check your plan to see what is covered for you. We currently do not do direct billing. Upon payment, you will receive an invoice and a receipt which you can use to make a claim to your provider for reimbursement. If your plan does not cover the services of a Registered Dietitian, save your receipt for a non-refundable tax credit.
8. Can packages be submitted to my insurance provider?
The Jump Start package and à la carte follow-up consultations will be issued an invoice and receipt upon payment which can be used to make a claim to your provider.
Payment for the Momentum and Habit Changer packages will be collected in full up front and at the end of each session in that package we will issue a receipt for a portion of the package price. This can be submitted to your insurance provider for reimbursement as applicable.
If you have a question or concern that is not listed here, please reach out to us!